HELL & BACK is Ireland’s Toughest Mental & Physical Endurance Challenge and there are risks associated when participating. This Personal Accident Policy, which is underwritten by AIG Ireland, provides various benefits, including €1,500 Medical Expenses per person, for injuries sustained while participating in the HELL & BACK Event you have registered for. Please note that Loss of Income is not covered.
HELL & BACK venues are often large, vast working farms, which are home to a wide
variety of plants and animals, both domestic and wild. As the course involves running
through ponds and rivers, Alive Outside encourages HELL & BACK participants to know
the symptoms of Weils / Leptospirosis Disease, which is an acute infectious disease
spread by infected wild and domestic animals. If you develop any symptoms after
the event you should see a medical professional immediately.
By accepting these Terms & Conditions, you agree to the risks associated with running
through the natural habitat of these plants and animals. Alive Outside does not
accept liability for any illness contracted – everyone takes part at their own risk.
For more information, check out the Irish Water Safety website via this link:
HELL & BACK is a challenge rather than a race.
Your primary focus should be on completing the course, helping your fellow participants through and doing your best. Without a competitive element, we feel this will better encapsulate the ethos of what our event is about - focusing more on camaraderie and helping each other, raising money for charity etc.
Your time and who finishes first is completely irrelevant to us but there will be al Clock at the Start and Finish Line showing the time of the day, so anyone who is interested in their times can calculate it themselves.
Placing more of an emphasis on helping fellow HELLraisers and camaraderie makes HELL & BACK a much better event for everyone and improve the experience of the Average Joe participant.
Before taking part in an Alive Outside event or starting a new training plan, you
should contact a medical professional to make sure that it is appropriate for you.
We strongly recommend that all participants with health-related concerns about taking
part in an Alive Outside event, visit their local GP for a health check-up before
participating in the event. All participants in Alive Outside events do so at their
By accepting these Terms & Conditions, I agree that Alive Outside is not liable
for any personal injury or any other accident that may cause injury to me. In case
of injury or illness, I give my consent to emergency transportation and the administration
of first aid and medical treatment.
When you register for a HELL & BACK Event, the fee includes your entry into the event and exclusive technical t-shirt only. Unless otherwise stated, the following services are not included in the price but can be purchased separately:
Alive Outside events take place all year round and go ahead within the reasonable
weather expectations of Ireland. As everyone is aware though, there is the potential
for extreme or severe weather and therefore we have an Event Rescheduling Policy
if the conditions are very bad.
Our aim is to do all we can to make your experience of our events as enjoyable, and safe, as possible. If though we deem weather conditions to be potentially hazardous and unsafe for participants, we reserve the right to postpone and reschedule the event for an alternative date to maintain competitor safety.
Our decision about postponing an event is final.
Based on local weather forecasts, we will issue a Weather Report at least 3 DAYS beforehand on our Facebook and Twitter pages. This will be followed by a Venue Inspection by the Race Director to access the safeness of the course and access to it. We therefore strongly recommend that you follow us on social media for the latest information about the event.
Where possible, our policy is to postpone an event NO LATER THAN 9PM on the night beforehand. In the case of a postponement, we will use all the media available to us to inform you as quickly as possible:
* To avail of a full refund, you must email email@example.com within 72 HOURS of the rescheduled date being announced. Unfortunately we will be unable to offer you a refund if you do not contact us within this time.
We regularly have official photographers at HELL & BACK Events taking action photos of those taking part, as well as spectators, which we then post onto our Facebook page and website gallery. We may also use some of these images for promotional material (brochures, posters, web ads etc) in the future.
By taking part in HELL & BACK, and by accepting these Terms & Conditions, you grant Alive Outside the absolute right and permission to copyright and use, re-use, and publish, photographic portraits or pictures of you or in which you may be included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, in conjunction with your own or a fictitious name, or reproductions thereof in color or otherwise, made through any medium, and in any and all media now or hereafter known, for art, advertising, trade or any other legal purpose. You also consent to the use of any printed matter in conjunction therewith.
Alive Outside is not responsible for lost, damaged or stolen property while in or on the premises, car parks or other areas within the vicinity of the HELL & BACK event. Please use the Secure Valuables Drop for any valuable items you may have (keys, wallet, mobile phones etc).
Please make sure you wear appropriate footwear and clothing for HELL & BACK, taking both the terrain and weather conditions into consideration.
It is the responsibility of each participant to complete the Alive Outside event within the rules and regulations stated by the organisers.
Alive Outside is an Irish company and its currency is Euros. We comply fully with
Distance Selling Regulations. Our Terms & Conditions do not affect your statutory
Alive Outside is committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act 1998).
In order to make your visits to our website as responsive as possible, we collect
information when you visit us. To help ensure an enjoyable online experience for
all of our visitors, we provide the following summary of the information we collect
to the information collected online.
We are committed to protecting the privacy of users of this website. We are aware
that, as a user of this website, you care about the security and privacy of your
This privacy statement explains policies on data collection and use practices of
the Alive Outside website hosted by Jalmia Solutions for Alive Outside. This does
not apply to other online or offline Alive Outside sites, products, or services.
Our website contains links to other sites not controlled or operated by us. We are
not responsible for the privacy policies of websites that we do not control or operate.
By accessing this website, you are consenting to the information collection and
use practices described in this privacy statement.
All information, articles, times and results are supplied on our website in good
faith. We endeavour to display the most up-to-date and accurate information, and
will happily correct any inaccurate information. We cannot be held responsible for
any errors or omissions in details provided online.
2. Credit Card Security
Using a credit card to make purchases via our website is a secure way to pay for
your items. We have put a number of security steps in place to give you, the customer,
total confidence when purchasing your items via our website. Your credit card information
is only supplied to Realex Payments at the relevant stage of the payment process.
We do not retain any records of credit card information on our web servers.
All items purchased will be charged in Euro (Ireland) or Sterling (UK). For an exact conversion rate for your
currency, please contact your bank or credit card provider.
4. Articles and website content
This website is not meant to replace the advice of a medical expert. Do not rely
upon any information that you read to replace consultations or advice received by
qualified health professionals, regarding your own specific situation. The information
provided is intended for educational purposes only and it should NEVER be construed
as medical advice. Website contributors have no liability towards the choices you
make towards your own health after reading the content. Furthermore, each article
might not apply to every individual.
1. Navigational Information
We gather navigational information about where visitors go on our website. This
information allows us to see which areas are most visited and helps us improve the
quality of your online experience by recognising and delivering more of the most
desired features and services.
2. Technical Information
Technical details in connection with visits to this website are logged by our internet service provider for statistical purposes. No information is collected that could be used by us to identify website visitors unless required to do so by rule of law
The technical details logged are confined to the following items:
Cookies are very small text files stored on your hard drive. They uniquely identify
your computer and allow us to store profile information, improve website security
and help us to customise your website experience. Cookies are only used on this
site for the Team Login Section. A unique user identity is created when a member
logs into the site which ensures that you are not required to re-enter login details
as you move throughout the website. For more detailed information on cookies, visit
4. Personal Information
When registering for an Alive Outside event, you will be asked to provide your email
address and mobile phone number. This information allows us to contact you with
detailed information about the event you have registered for. We may also use your
contact details to inform you of upcoming Alive Outside events that may be of interest
We do not make the contact details of our database available to other unaffiliated
companies for their marketing purposes, unless specific consent for such transfer
to third party affiliates has been received from the user.
5. Access and Control of your Personal Information
If you who wish to view / amend your personal information, email your updated contact
details to firstname.lastname@example.org.
This email must originate from the email address listed in your profile.
6. Use of Your Personal InformationAlive Outside only holds and uses personal information to provide additional services to our customers, such as informing you periodically of Alive Outside news and special offers. If you previously subscribed to this service but no longer wish to receive information, please:
Alive Outside will not disclose personal information to any unaffiliated third party without prior consent being obtained from the customer, unless required to do so by law or in the good faith that such action is necessary to:
Please be aware that we may use third party contractors to help provide services
to you, such as fulfilling orders, processing payments, monitoring site activity,
serving site content, organising information, conducting surveys and administering
e-mails, drawings or contests. Outside contractors who have access to personal data
are required to treat the personal information in a confidential manner.
7. Data Protection Act
Alive Outside holds information on customers, in accordance with the provisions
of the Data Protection Act 2003 and will adhere to any other relevant future legislation
in this area. Under this legislation, customers can obtain a copy of all information
which Alive Outside has on its databases in relation to them. Customers wishing
to obtain such information should contact Alive Outside at email@example.com. Alive Outside reserves the right to
charge a fee of E5 for providing copies of such information to you.
Security of Your Personal Information
Alive Outside strictly protects the security of your personal information and honours
your choices for its intended use. We carefully protect your data from loss, misuse,
unauthorised access or disclosure, alteration or destruction. As explained above,
your personal information is never shared outside the company. Inside the company,
data is stored on password-controlled servers with limited access.
Customers also have a significant role in protecting their information. No unauthorised
person can see or edit your information without knowing your team login (username
and password), so do not share these with others.
8. Site Security
Alive Outside has a committed Security Policy. We retain the information you provide
when registering on our website for any event but implement a number of sophisticated
security measures to ensure the safety of this personal information. The information
is contained on a secure server, which is accessible only by a limited number of
employees who have authorised access rights to such information.
All sensitive and credit / debit card information supplied by any customer in the
process of payment is transmitted via Secure Socket Layer (SSL) technology. SSL
is commonly-used for managing the security of message transmission on the Internet
through public-and-private key encryption and a digital certificate that establishes
your credentials when doing Internet business or other on-line transactions. When
you are asked to enter any personal details or credit card information, the website
will be secure. This is easily identifiable by a green lcok icon in Page Address
URL. SSL ensures that the information being transmitted to Alive Outside is secure.
If your browser supports SSL, and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions - otherwise the transmission of your personal data may not be protected and Alive Outside disclaims any responsibility in this case.
As the Alive Outside website expands, improves and updates, we reserve the right
to modify or amend the policy at any time and for any reason. When policy changes
occur, Alive Outside will automatically update the Terms & Conditions with the
For material changes to this privacy statement, we will notify you either by placing
a prominent notice on the Alive Outside home page or by sending you a notification.
We encourages you to periodically review this privacy statement to stay informed
about how the organization is helping to protect the personal information collected.
Your continued use of the service constitutes your agreement to this privacy statement
and updates to this statement.
Please be aware that this privacy statement and any other choices you make on the
website will not necessarily apply to personal information you may have provided
to us in the context of other, separately operated, Alive Outside events.
Alive Outside welcomes your comments regarding these Terms & Conditions. If
you have any questions or queries, please contact us by e-mail at firstname.lastname@example.org or call us on 01 2147355. Alive
Outside will use commercially reasonable efforts to promptly determine and remedy