TERMS & CONDITIONS FOR EVENTS WITH CHILDREN
(HELL & BACK Junior and Alive Outside Summer Camps)



Insurance Cover

There are risks associated when participating in either HELL & BACK Junior or Alive Outside Summer Camps. 

As each family has different insurance needs, it is the decision and responsibility of each parent/guardian to ensure their child is fully covered in accordance with their specific requirements when participating. 

We strongly recommend that,
 in case of injury, each participating child is covered under a family health insurance policy, which can be purchased from any financial consultant or insurance broker. 



Weils / Leptospirosis Disease

All our events take place on large, vast working farms, which are home to a wide variety of plants and animals, both domestic and wild. As the course involves running through ponds and rivers, Alive Outside encourages all parents to know the symptoms of Weils / Leptospirosis Disease, which is an acute infectious disease spread by infected wild and domestic animals. If your child develops any symptoms, you should see a medical professional immediately. 

By accepting these Terms & Conditions, you agree to the risks associated with your child running through the natural habitat of these plants and animals. Alive Outside does not accept liability for any illness contracted – everyone takes part at their own risk. 

For more information, check out this link which includes info from the HSE and the Order of Malta.



Physical Condition of Participants

Both HELL & BACK Junior and the Alive Outside Summer Camps are outdoor adventure experiences where all children need to be of a suitable physical condition to be able to take part. By accepting these Terms and Conditions, you are aware of the potential risks involved and declare all the children registered to be of a suitable physical condition to participate.. 

We strongly recommend that any parent/guardian with a health-related concern about their child(ren) taking part visit their local GP for a health check-up before participating to make sure that the event is appropriate for them. 


Parental / Guardian Declaration

As Parent/Guardian, I give permission for my child to participate in HELL & BACK Junior/Alive Outside Summer Camp. By completing this registration, I agree that Alive Outside, the event organiser, is not liable for any personal injury or any other accident that may cause injury to my child. In case of injury or illness to my child, I give my consent to emergency transportation and the administration of first aid and medical treatment.


Refunds / Partial Refunds

Your child's registration is secured upon completion of the online purchase. Applications for a refund must be made in writing to info@aliveoutside.ie within the following time frame:

  • Up to 6 weeks (30 working days) before Event = 50% of Registration Fee
  • Within 6 weeks (30 working days) of Event = 0% of Registration Fee

We regret that you are not entitled to a refund if your child pulls out within 6 weeks of HELL & BACK Junior/Alive Outside Summer Camp, as many of the costs associated with their participation will already have been incurred.

This does not affect your statutory rights.



 H&B Junior - Optional Additional Costs

When you register your child for HELL & BACK Junior, the fee includes your child's entry into the event and Finish Line Gift only. Unless otherwise stated, the following services are not included in the price but can be purchased separately during the registration process:

  • Car Parking Space @ €9 (price on day = €10)
  • Return DART Shuttle Bus @ €3.50 (price on day = €5)
  • H&B Junior Tshirt @ €10 (price on day = €10)


 H&B Junior - Event Rescheduling Policy

Alive Outside events take place all year round and go ahead within the reasonable weather expectations of Ireland. As everyone is aware though, there is the potential for extreme or severe weather and therefore we have an Event Rescheduling Policy if the conditions are very bad.

Our aim is to do all we can to make your experience of our events, and that of your child, as enjoyable, and safe as possible. If though we deem weather conditions to be potentially hazardous and unsafe for participants, we reserve the right to postpone and reschedule the event for an alternative date to maintain participant safety.

Our decision about postponing an event is final.

Based on local weather forecasts, we will issue a Weather Report at least 3 DAYS beforehand on our Facebook and Twitter pages. This will be followed by a Venue Inspection by the Race Director to access the safeness of the course and access to it. We therefore strongly recommend that you follow us on social media for the latest information about the event.

Where possible, our policy is to postpone an event NO LATER THAN 9PM on the night beforehand. In the case of a postponement, we will use all the media available to us to inform you as quickly as possible:

In the case of an event being postponed and rescheduled, you will have the option of:

  1. Switching your registration to the new reschedule date; or
  2. Getting a full refund*.
* To avail of a full refund, you must email info@aliveoutside.ie within 72 HOURS of the rescheduled date being announced. Unfortunately we will be unable to offer you a refund if you do not contact us within this time.

Please email info@aliveoutside.ie if you change your email or SMS details.

Alive Outside is not liable for any costs incurred by participants, such as accommodation, transport etc, resulting from the postponement and rescheduling of an event.


Photo Gallery & Image Rights

We will have official photographers at HELL & BACK Junior/Alive Outside Summer Camps taking action photos of those taking part, as well as spectators, which we then post onto our Facebook page and website gallery. We may also use some of these images for promotional material (brochures, posters, web ads etc) in the future.

By allowing you child take part in HELL & BACK Junior/Alive Outside Summer Camps, and by accepting these Terms & Conditions, you grant Alive Outside the absolute right and permission to copyright and use, re-use, and publish, photographic portraits or pictures of your child or in which your child may be included, in whole or in part, or composite or distorted in character or form, without restriction as to changes or alterations from time to time, in conjunction with your child's own or a fictitious name, or reproductions thereof in color or otherwise, made through any medium, and in any and all media now or hereafter known, for art, advertising, trade or any other legal purpose.

You also consent to the use of any printed matter in conjunction therewith.

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General

Alive Outside is not responsible for lost, damaged or stolen property while in or on the premises, car parks or other areas within the vicinity of the event. Please use the Secure Valuables Drop for any valuable items you may have (keys, wallet, mobile phones etc).

Please make sure your child wears appropriate footwear and clothing, taking both the terrain and weather conditions into consideration. We strongly recommend a warm change of clothes for afterwards and a black plastic bag for the dirty gear. A packed lunch is recommended for Alive Outside Summer Camps.

It is the responsibility of each parent / guardian that their child completes HELL & BACK Junior/Alive Outside Summer Camp within the rules and regulations stated by the organisers.

Alive Outside is an Irish company and its currency is Euros. We comply fully with Distance Selling Regulations. Our Terms & Conditions do not affect your statutory rights.



Privacy Policy

Alive Outside is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

In order to make your visits to our website as responsive as possible, we collect information when you visit us. To help ensure an enjoyable online experience for all of our visitors, we provide the following summary of the information we collect online and how we use that information. This privacy policy statement applies only to the information collected online.

We are committed to protecting the privacy of users of this website. We are aware that, as a user of this website, you care about the security and privacy of your information.

This privacy statement explains policies on data collection and use practices of the Alive Outside website hosted by Jalmia Solutions for Alive Outside. This does not apply to other online or offline Alive Outside sites, products, or services.

Our website contains links to other sites not controlled or operated by us. We are not responsible for the privacy policies of websites that we do not control or operate. By accessing this website, you are consenting to the information collection and use practices described in this privacy statement.


Website Policy

1. Information

All information, articles, times and results are supplied on our website in good faith. We endeavour to display the most up-to-date and accurate information, and will happily correct any inaccurate information. We cannot be held responsible for any errors or omissions in details provided online.

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2. Credit Card Security

Using a credit card to make purchases via our website is a secure way to pay for your items. We have put a number of security steps in place to give you, the customer, total confidence when purchasing your items via our website. Your credit card information is only supplied to Sage Pay at the relevant stage of the payment process. We do not retain any records of credit card information on our web servers.

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3. Pricing

All items purchased will be charged in Euro (Ireland) or Sterling (UK). For an exact conversion rate for your currency, please contact your bank or credit card provider.

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4. Articles and website content

This website is not meant to replace the advice of a medical expert. Do not rely upon any information that you read to replace consultations or advice received by qualified health professionals, regarding your own specific situation. The information provided is intended for educational purposes only and it should NEVER be construed as medical advice. Website contributors have no liability towards the choices you make towards your own health after reading the content. Furthermore, each article might not apply to every individual.

Collection of Information

1. Navigational Information

We gather navigational information about where visitors go on our website. This information allows us to see which areas are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services.

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2. Technical Information

Technical details in connection with visits to this website are logged by our internet service provider for statistical purposes. No information is collected that could be used by us to identify website visitors unless required to do so by rule of law

The technical details logged are confined to the following items:

  • The User’s IP address;
  • The previous website address from which the user reached us, including any search criteria used;
  • Click screen data which shows the traffic of users around this website - for example pages accessed and documents downloaded; and
  • The type of web browser used by the website user

3. Cookies

Cookies are very small text files stored on your hard drive. They uniquely identify your computer and allow us to store profile information, improve website security and help us to customise your website experience. Cookies are only used on this site for the Team Login Section. A unique user identity is created when a member logs into the site which ensures that you are not required to re-enter login details as you move throughout the website. For more detailed information on cookies, visit www.allaboutcookies.org

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4. Personal Information

When registering for an Alive Outside event, you will be asked to provide your email address and mobile phone number. This information allows us to contact you with detailed information about the event you have registered for. We may also use your contact details to inform you of upcoming Alive Outside events that may be of interest to you.

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We do not make the contact details of our database available to other unaffiliated companies for their marketing purposes, unless specific consent for such transfer to third party affiliates has been received from the user.

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5. Access and Control of your Personal Information

If you who wish to view / amend your personal information, email your updated contact details to info@aliveoutside.ie. This email must originate from the email address listed in your profile.

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6. Use of Your Personal Information

Alive Outside only holds and uses personal information to provide additional services to our customers, such as informing you periodically of Alive Outside news and special offers. If you previously subscribed to this service but no longer wish to receive information, please:

  • Click “Unsubscribe” at the bottom of the email; or
  • Follow the “Optout” instructions.

Please note that, if you ask to be removed from our mailing list, you may still receive information about upcoming events if you register for another Alive Outside event on our website.
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Alive Outside will not disclose personal information to any unaffiliated third party without prior consent being obtained from the customer, unless required to do so by law or in the good faith that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on Alive Outside.
  • Protect and defend the rights or property of Alive Outside.
  • Act in urgent circumstances to protect the personal safety of Alive Outside employees or agents, users of Alive Outside products or services, or members of the public.

Please be aware that we may use third party contractors to help provide services to you, such as fulfilling orders, processing payments, monitoring site activity, serving site content, organising information, conducting surveys and administering e-mails, drawings or contests. Outside contractors who have access to personal data are required to treat the personal information in a confidential manner.

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7. Data Protection Act

Alive Outside holds information on customers, in accordance with the provisions of the Data Protection Act 2003 and will adhere to any other relevant future legislation in this area. Under this legislation, customers can obtain a copy of all information which Alive Outside has on its databases in relation to them. Customers wishing to obtain such information should contact Alive Outside at info@aliveoutside.ie. Alive Outside reserves the right to charge a fee of E5 for providing copies of such information to you.

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Security of Your Personal Information

Alive Outside strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. As explained above, your personal information is never shared outside the company. Inside the company, data is stored on password-controlled servers with limited access.

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Customers also have a significant role in protecting their information. No unauthorised person can see or edit your information without knowing your team login (username and password), so do not share these with others.

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8. Site Security

Alive Outside has a committed Security Policy. We retain the information you provide when registering on our website for any event but implement a number of sophisticated security measures to ensure the safety of this personal information. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

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All sensitive and credit / debit card information supplied by any customer in the process of payment is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. When you are asked to enter any personal details or credit card information, the website will be secure. This is easily identifiable by a green lcok icon in Page Address URL. SSL ensures that the information being transmitted to Alive Outside is secure.

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If your browser supports SSL, and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions - otherwise the transmission of your personal data may not be protected and Alive Outside disclaims any responsibility in this case.

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Changes to this Privacy Statement

As the Alive Outside website expands, improves and updates, we reserve the right to modify or amend the policy at any time and for any reason. When policy changes occur, Alive Outside will automatically update the Terms & Conditions with the new details.

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For material changes to this privacy statement, we will notify you either by placing a prominent notice on the Alive Outside home page or by sending you a notification. We encourages you to periodically review this privacy statement to stay informed about how the organization is helping to protect the personal information collected. Your continued use of the service constitutes your agreement to this privacy statement and updates to this statement.

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Please be aware that this privacy statement and any other choices you make on the website will not necessarily apply to personal information you may have provided to us in the context of other, separately operated, Alive Outside events.

Contact Information

Alive Outside welcomes your comments regarding these Terms & Conditions. If you have any questions or queries, please contact us by e-mail at info@aliveoutside.ie or call us on 01 2147355. Alive Outside will use commercially reasonable efforts to promptly determine and remedy the problem.


Disclaimer

Alive Outside reserves the right to change these Terms & Conditions at their discretion in the interest of improving the experience of participants. The user is therefore responsible for regularly reviewing the Terms & Conditions, which will be available to view on the Alive Outside website. This means that we will not notify you of any changes to the Terms & Conditions but will post them on the website.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland, and the parties hereby submit to the non-exclusive jurisdiction of the Irish courts to settle any disputes  in connection with, or arising out of, the use of this site or its affiliate sites.

If any of the provisions of these Terms & Conditions is found by a court or other competent authority to be void or unenforceable, such provision shall be deemed to be deleted from the Terms & Conditions and the remaining provisions of the Terms & Conditions shall continue in full force and effect.